We offer a 30-day return period, giving you 30 days from the date your order is delivered to request a return.
To qualify, items must be returned in their original condition—unworn or unused, with tags attached, and in the original packaging. Proof of purchase is also required.
To request a return, contact us at support@zaventoria.com. If your return is approved, we’ll provide a return shipping label and instructions. Returns sent without prior approval will not be accepted.
For any return-related questions, you can reach us at support@zaventoria.com.
Damaged or Incorrect Items
Please check your order when it arrives. If your item is defective, damaged, or incorrect, contact us as soon as possible so we can review the issue and find a solution.
Non-Returnable Items
Some products cannot be returned, including perishable goods, personalized or custom-made products, personal care items, hazardous materials, flammable liquids, and gases.
We also do not accept returns for sale items or gift cards.
Refunds
Once we receive and inspect your return, we’ll notify you whether your refund has been approved.
If approved, the refund will be issued to your original payment method within 10 business days. Your bank or card provider may require additional time to process the refund.
If more than 15 business days have passed since your refund was approved, please contact support@zaventoria.com.